REFUND POLICY

Refunds & Exchanges 

NEOPHARM is committed to offering our customers the best possible prices and as such, once an order has been shipped, we are unable to offer refunds, returns, or exchanges. All sales are final. 

If you wish to cancel an order prior to shipping or have any questions, please contact Customer Service.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Please contact us for further inquiries: info@cncplanet.co.kr